Online course|
a8f6a176|
20 Credits
Care Certificate - Communication
✓Curriculum Reviewed & CPD-Accredited by Expert Faculty
⏱Self-paced learning
|⏱️30 - 60 Mins
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Course Overview
The Communication module from Highfield’s Care Certificate e-learning programme focuses on developing the skills and knowledge needed to communicate effectively in health and social care settings. The course explores a range of communication methods, barriers to effective communication, and how to adapt your approach to meet individual needs.
What You'll Learn
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The importance of effective communication in care
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Different methods of communication including verbal, non-verbal, and written
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How to reduce communication barriers and misunderstandings
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The role of active listening, observation, and feedback
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How to adapt communication for individuals with specific needs
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Confidentiality, consent, and the importance of accurate record keeping
Who Is This Course For?
This course is ideal for:
New health and social care workers completing their Care Certificate
Care assistants and support workers in all care settings
Volunteers and ancillary staff interacting with service users
Anyone who wants to improve communication skills in a care environment
New health and social care workers completing their Care Certificate
Care assistants and support workers in all care settings
Volunteers and ancillary staff interacting with service users
Anyone who wants to improve communication skills in a care environment
This Course Includes
100 downloadable resources
Available Across Devices
Certificate of completion
2hr on-demand course completion