Frequently Asked Questions

What is CPD?

Continuous Professional Development (CPD) refers to the structured process of learning, upskilling, and professional growth that helps individuals enhance their knowledge and stay aligned with industry standards. CPD covers a wide range of training areas, including ISO 9001 for quality management, ISO 27001 for information security, ISO 31000 for risk management, and ISO 45001 for occupational health and safety. At CertifiedCPD.com, we offer online and face to face courses designed to help professionals develop critical skills, including conflict management, emotional intelligence, and AI for educators. Our CPD-accredited training ensures compliance with industry best practices. By engaging in CPD, professionals can enhance their expertise, improve workplace performance, and meet regulatory and organisational requirements.

Are you accredited?

Yes, Certified CPD is accredited by the CPD Standards Office and Highfields UK. Our courses are crafted by industry experts and quality assured by seasoned educators, ensuring they meet high standards and offer real value to professionals.

Why Choose CertifiedCPD.com?

At Certified CPD, we prioritise quality, accreditation, and expert-led training. Our courses are accredited by the CPD Standards Office and Highfields UK, ensuring they meet international standards. Developed by industry experts and quality assured by experienced educators, our training includes up-to-date content, practical applications, and real-world case studies. We provide comprehensive learning materials, interactive eLearning experiences, and globally recognised certification. Investing in our CPD courses helps professionals gain valuable skills, meet compliance requirements, and advance their careers effectively. Learn more about our team on the Who We Are section of our website.

What is ISO training?

ISO training benefits anyone involved in implementing or maintaining an ISO management system, including quality managers, environmental managers, information security managers, process owners, internal auditors, and other professionals interested in ISO standards.

What are the benefits of ISO certification?

ISO certification can provide a number of benefits to organizations, including: Improved quality and efficiency Reduced costs Increased customer satisfaction Enhanced reputation Improved market access

Who should get ISO training?

ISO training is beneficial for anyone who is involved in implementing or maintaining an ISO management system. This includes: Quality managers Environmental managers Information security managers Process owners Internal auditors Other professionals who want to learn more about ISO standards

Do you offer online or in-person training?

We offer both online and in-person training. Our online courses are self-paced and can be completed at your own convenience. Our in-person courses are led by experienced instructors and provide an opportunity for hands-on learning.

Who are the instructors?

Our instructors are industry professionals with extensive experience and expertise in their respective fields. They are not only knowledgeable about ISO standards but also have practical experience in implementing these standards in various organisations.

Do you offer any group discounts or corporate training solutions?

Yes, we offer group discounts and customised corporate training solutions. For more details, please contact us at info@certifiedcpd.com.

How do I sign up for a course?

You can sign up for our courses directly through our website. Simply navigate to the course you are interested in, and you will find an option to enroll. If you need any assistance or have further questions, please feel free to contact us at info@certifiedcpd.com.

What kind of support do you offer to learners?

We offer ongoing support to all our learners. If you have questions or need assistance during or after your course, you can contact us via email at info@certifiedcpd.com, phone, or through our website. Our team is dedicated to helping you get the most out of your learning experience.

Can I cancel my enrollment? What is the refund policy?

We understand that plans can change. You can find detailed information regarding cancellations and refunds in our Terms of Service. For any specific queries related to course enrollment cancellation and refunds, please contact us directly at info@certifiedcpd.com.

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