Write It Right: Workplace Communication
Discover the most effective writing skills when writing emails, presentations and reports
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Course Overview
What we write at work matters. An unclear email, poorly structured update or badly judged tone can create confusion, delay decisions and sometimes communicate something very different from what was intended.
This practical course helps learners improve the way they communicate in writing across everyday workplace situations. It explores clarity, tone, structure, word choice and plain language, helping learners recognise the difference between effective and ineffective writing and make simple changes that strengthen their messages. From emails and reports to updates and written requests, learners will develop practical techniques for communicating more clearly, professionally and confidently.
Who Is This Course For?
This course is suitable for anyone who communicates in writing as part of their work, regardless of role, seniority or sector.
It is particularly useful for employees who write emails, reports, updates, instructions, customer communications, records or internal messages, including administrative and support staff, educators, healthcare professionals, customer-facing teams, supervisors, managers and leaders.
It is also suitable for new-starter induction, apprentices, refresher training and organisation-wide professional development, helping establish clearer and more consistent written communication across teams. The source similarly positions the training for all levels and sectors rather than specialist writers.