Customer Service Level 2

Good customer service is good for business. Ensure customer service in your business hits the right note with our eLearning. This course covers:

→ Customer service principles
→ Customers’ needs and expectations
→ Behaviour and interpersonal skills
→ Responding to problems or complaints

Who is it aimed at?
The course is useful for staff, managers and apprentices working within any business. It may be useful for any learner looking to gain a recognised level 2 qualification in customer service.