Challenge - Responsible Sales in Hospitality and Retail

The Challenge - Responsible Sales in Hospitality and Retail module by Highfield e-learning provides essential training on the legal and ethical responsibilities involved in selling age-restricted products and services. This module covers key topics such as understanding the laws around age-restricted items (e.g., alcohol, tobacco, and knives), recognising fake identification, implementing the Challenge 21 and Challenge 25 policies, and managing difficult situations with customers. It is designed for individuals working in hospitality, retail, or any role that involves the sale of restricted goods.