Challenge - Responsible Sales in Hospitality and Retail
£25

What you will learn?
The Challenge - Responsible Sales in Hospitality and Retail module by Highfield e-learning provides essential training on the legal and ethical responsibilities involved in selling age-restricted products and services. This module covers key topics such as understanding the laws around age-restricted items (e.g., alcohol, tobacco, and knives), recognising fake identification, implementing the Challenge 21 and Challenge 25 policies, and managing difficult situations with customers. It is designed for individuals working in hospitality, retail, or any role that involves the sale of restricted goods.

On-demand Videos

Integrated Certificate

Multiple-choice questions

30 to 45 minutes

Available on Mobile
Why this course?
Micro Learning
Interactive Design
Quizzes / assessments
Written by experts
Bite sized chunks to suit all learners
Engaging and interactive exercises to keep you engaged
Knowledge checks throughout enable learners to stay on track
Content created by our industry and subject matter experts