Care Certificate - Duty of Care

The Care Certificate - Duty of Care module by Highfield e-learning provides essential training for care workers on their legal and professional responsibilities to deliver safe, effective, and person-centred care. This module covers key topics such as understanding the duty of care, recognising dilemmas that may arise in care settings, handling complaints, and knowing how to escalate concerns or safeguard individuals effectively. It also highlights how to balance risk and autonomy while maintaining professional standards.